Welcome from The Recruitment Co.

Contact Centre

Welcome to our Contact Centre team

We’re The Recruitment Co. Contact Centre Team. We source contact centre agents for businesses that are obsessed with providing positive customer interactions. It means that when you find your next contact centre role through us, you can expect to feel valued by your employer from day one. Just the way it should be.

We’re always where our candidates and clients need us and no matter your requirements we’ll work to support you. Whether you’re a job seeker looking for your next great role, or an employer looking for a trusted recruitment partner, please get in touch.

Want to learn more about our team? Meet them below.

You’re always in good company with The Recruitment Co.

Our specialist sectors

  • Contact Centre Roles

How to reach us

Our office is virtual! Meaning you can contact us from anywhere!

Meet our Contact Centre Team

  • Jack Rolph

    Jack Rolph

    Client Relationship Lead

    Hi, I’m Jack. I am an accomplished Client Relationship Lead, with over 9 years of managing successful customer service teams. I work as part of The Recruitment Co’s specialist delivery team, delivering professionals in a high volume and specialist capacity. I specialise in placing skilled job seekers in customer service, sales and collections; in call centre roles across the country, leveraging my extensive experience to match them with employers that will enable them to excel.

    My approach is founded on a commitment to exceptional communication, strategic thinking, and a deep understanding of the customer service / CX landscape. As the Client Relationship Lead, I play a crucial role in ensuring client satisfaction and account success.


  • Niamh Murdie

    Niamh Murdie

    Delivery Lead

    Hi, I’m Niamh. I the Fulfilment Centre Delivery Lead at The Recruitment Co. I started my recruitment career in September 2021 and have completed my level 3 Recruitment Consultant NVQ. I specialise in contact centre recruitment from sales to HR and anything in between. I have had great success with candidates and clients. I lead our client delivery, ensuring that projects are executed seamlessly and exceed expectations.

  • Jake Bradley

    Jake Bradley

    Head of Client Relationships

    Hi, I’m Jake Bradley and I have worked for The Recruitment Co. since April 2014. As Head of Client Relationships for our Specialist Business Unit I am responsible for providing a strategic sales plan in order to generate new client wins as well as ensuring that the delivery and fulfilment of our client’s requirements are met every time!

    My team operates across four vertical markets; volume Contact Centre operations, Warehouse and Logistics, Head Office functions & Technical/Professional Staffing. We pride ourselves on working with some of the largest high-street brands and blue-chip organisations across the UK, whereby our focus is to work in partnership with our clients in providing a service that is second to none.

    As well as working in a fast-paced industry, I also enjoy playing fast-paced sports having played tennis at a professional level during my teens!

  • Georgia Bohills

    Georgia Bohills

    Principal Candidate Consultant

    Hi, I’m Georgia. I am a Principal Candidate Consultant within The Recruitment Co., I started with the business in 2012 and have over 11 years of experience within recruitment. I specialise in both temp and perm recruitment predominantly within the contact centre and office sector. 

    I pride myself on being able to build positive, approachable and efficient relationships with both my clients and colleagues. I am a high achiever who loves a challenge and will always ensure to deliver the best service and talent that aligns with your needs.

  • Ryan Kelly

    Ryan Kelly

    Candidate Consultant

    Hi, I’m Ryan. I am a Senior Candidate Consultant with The Recruitment Co. I started my recruitment career with The Rec Co in September 2021.

    I am part of the national fulfilment team, based in the North West, specialising in office-based roles both temporary and permanent. I’d love to speak to you to help you secure a new exciting position.

  • Codie Hogan

    Codie Hogan

    Codie Hogan

    Hi, I’m Codie, I am a Candidate Consultant within The Recruitment Co. I am based in the North West and specialise in customer service recruitment in both temporary and permanent roles. I love a challenge and take pride in making sure I provide the best service in meeting your needs. I would love to help you progress to the next steps of your career.

  • Paul Campbell

    Paul Campbell

    Business Development Manager

    Hi I’m Paul, Business Development Manager here at The Recruitment Co. I specialise in optimising customer service recruitment strategies for businesses nationwide.

    As an expert in customer service, sales advisory, and contact centre environments you can trust me to advise on efficient workforce planning and talent attraction. Whether you need temp or perm staff, high volume or a specialist contact centre role, I’m here to support your needs.

    Outside of work, I’m a keen sportsman, mainly football. You’ll also find me playing a bit of the guitar as I’m very into my music.

    Please feel free to reach out for a chat.